A patient lives one single journey. Their information should live it too.
Reception, payment, consultation, diagnostics, laboratory and result delivery in a
single ecosystem. Without asking again what was already asked. Without waiting for
one system to talk to another.
It shows the ticket and the room. Never the name. The patient knows when it is their turn and where to go, and the waiting room stops depending on someone shouting a surname.
Visual and audible calling on the configured displays and devices.
Every call, transfer or cancellation is logged, and that is where the real waiting times come from.
Once the payment is approved, the authorised services are released digitally to the module that has to deliver them. Nobody carries a slip from one window to another.
The authorisation travels through the system, not in the patient's hand.
One order can hold services from several areas, each with its own status.
During acquisition they can dictate what they see and leave it attached to the study. AI does the transcription, so the note ends up as text without typing it.
The observation travels with the study, not on paper or in someone's memory.
The report can carry dictation, structured template, signature and addenda.
A single record, with history, alerts and documents available during the consultation, and the template that matches the treating physician's specialty.
Template by specialty: the consultation opens with the fields that physician uses.
Dictation with AI transcription for the clinical note.
Electronic prescription, consents and next appointment from the same screen.
Video Quirúrgico records from the video sources defined for the operating theatre and keeps the record tied to the patient, the procedure and the authorised team.
Markers, captures and annotations to find the relevant moments.
Controlled sharing for clinical review and professional collaboration.
Reports, images and videos are distributed to patients, referring physicians and institutional systems through authorised channels.
Results portal
The results belong to the patient
Their studies are theirs: they can look them up whenever they want and share them with the physician they choose, inside or outside the institution that performed them.
No going back to the institution to ask for a copy.
The history stays available for the next consultation, whoever it is with.
Results portal
Their imaging studies, with a viewer
The X-ray or the CT is viewed on the phone with an image viewer, not as a file nobody can open afterwards.
Web viewer with nothing to install, on the same device.
The report arrives alongside the images that support it.
Results portal
Laboratory and prescriptions in one place
Laboratory results, imaging studies and prescriptions reach the same access point, with no physical medium and no counter.
One place for everything their care produced.
Available from the phone, with no collection hours.
Results portal
The referring physician gets the same
The same delivery reaches the referring physician and institutional systems, through the channels the institution authorises. The Portal is the delivery layer used by Radiology, LIS, V-Med and Video Quirúrgico.
Laboratory results and images in the same patient view.
Fewer calls asking for a study that already exists.
4 marked points
The patient journey
Five stages, one patient identity
1 of 5
Four commitments that do not depend on the module
Present across the whole ecosystem, in both ways of implementing it.
01
Security
Configurable users, roles and privileges, encrypted communications and traceability of every clinical and administrative operation.
02
Integration
Native integration between the modules of the ecosystem, and interoperability with the institutional environment through DICOM, HL7, FHIR and REST APIs.
03
Continuity
Local temporary storage, retries and automatic resumption after an interruption, and recovery in line with the contracted scope.
04
Turnkey
Assessment, design, configuration and integration; implementation, training, go-live and specialist support.
Specific capabilities are defined according to the module, the architecture and the
contracted plan.
